Free Shipping: Initial shipments for new orders from our warehouses to the doors of home addresses in the lower 48 continental states is free of charge via FedEx Home Delivery. For now, Chicken Saloon doesn’t ship to any other location.
Shipping Times: Customers should expect a 7–10 day delivery time—depending on location and time of year—but it’s often faster.
Same-day Shipping: If orders are placed before 4pm Mountain Time, the shipment leaves our warehouse the same day. We don’t offer “overnight” shipping, free or otherwise.
Shipping Damage: Damaged caused during shipping must be claimed with FedEx, but we’ll help with that. Often, the boxes look very worn and tattered, but the contents are fine or have minor dents and dings that won’t affect the functionality of the coop. Unbox the coop and take photos of any damage you see (both the coop and the boxes), and note of any missing parts. Contact us at (801) 214-1278 or firstname.lastname@example.org within 30 days of shipment receipt (a FedEx restriction). We’ll work out the details with you, put together a claim for FedEx, and happily ship replacement parts to you right away and free of charge.
Shipment Refusal: If you refuse the shipment, you will be responsible for the full cost of the return, deducted from your refund. If you notice damage at the door, instead of refusing, follow the guidelines in Shipping Damage above.
30-day Satisfaction Guarantee: If for any reason you are unsatisfied with your coop, you may return it, along with any free gift you received, to Chicken Saloon (no questions asked) within 30 days of shipment receipt for a refund—less a 10% restocking fee. You will also be responsible for the return shipping costs. Let us know that you plan to return the coop at (801) 214-1278 or email@example.com and we’ll provide a return address. It’s important to note that the address the shipment came from is typically not the return address.
Free gifts are occasionally offered to customers paying current price for a coop. These offers can’t be combined with any other offer. When returning chicken coops within 30 days of shipment receipt, free gifts must also be returned, otherwise the cost of the gift will be deducted from the refund.
Privacy and Terms
1. Acknowledgment and Acceptance of Terms
Chicken Saloon is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with ChickenSaloon.com. By accessing ChickenSaloon.com, you acknowledge and fully understand our Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.
2. Participating Clients, Merchant Policies, and Third Party Websites
Related services and offerings with links from this website, including all other websites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. ChickenSaloon.com is not responsible for the privacy practices or contents of third-party or client websites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.
3. Information We Collect and How We Use It
ChickenSaloon.com collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies. When you visit our Website, we may track information to administer the site and analyze its usage for the purpose of serving our visitors and customers better.
Google AdWords: This website uses Google AdWords’ free conversion tracking features on certain pages. If you contact us online, the destination page will have code on it that will help us understand the path you took to arrive on that page.
DoubleClick: We use Google AdWords remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out using the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.
Bing Ads: This website uses Microsoft’s free tracking features on its
We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:
- To fulfill your requests for services.
- To protect ourselves from liability.
- To respond to legal process or comply with law, or in connection with a merger, acquisition, or liquidation of the company.
4. Changes to This Statement
Chickensaloon.com has the discretion to occasionally update this privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect.
5. Contacting Us
If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us.
6. Emails and Newsletter
If you place an order, or otherwise provide us your e-mail address, we may use that e-mail address to confirm your order, or to notify you of important information or changes to your account or our policies and practices.
In addition, we may send you information about special offers, new products and services, and other information we think may be of interest to you. If you do not wish to receive these e- mails, you may "opt-out" or "unsubscribe" from these e-mails by following the instructions contained in the e-mail.